COTTAGE GROVE, Wis. (July 16, 2024) — Matrix Fitness, the world's fastest-growing commercial fitness brand, proudly announces a new integration with Upace, a leading member experience and reservations platform. Effective from May 1, 2024, this integration establishes a seamless connection between Matrix connected consoles and the Upace platform, allowing both Matrix and Upace customers to offer a unified workout tracking solution. Members can conveniently log into Matrix connected consoles using their Upace credentials, with workout data effortlessly syncing to their personal accounts within the Upace platform.
In addition, when combined with Matrix Engage 360, Upace customers can provide a comprehensive and personalized training guidance solution. Members can access training plans and assignments directly through the Upace mobile app. The app also facilitates communication with trainers and provides personalized training guidance created in Engage 360, empowering members to achieve their health and wellness goals.
"At Matrix, our approach to technology is centered around meeting our customers where they are. Ensuring that our products connect seamlessly with a customer's existing technology ecosystem continues to play a critical role in the relationships we forge with our customers,” says Matt McConley, Senior Digital Product Manager for Johnson Health Tech/Matrix Fitness. "This integration with Upace not only ensures seamless connectivity between our equipment and their app but also leverages the capabilities of Engage 360 to offer a fully integrated and personalized training solution. By enabling members to track their workouts, access tailored training plans, and communicate with trainers all in one place, we are transforming how fitness facilities can support and engage their members."
Upace caters to both single and multi-location centers, offering a standard app and custom app capabilities for a branded member experience. The Upace app simplifies reservations, bolsters engagement, and streamlines operations for recreation centers including YMCAs, JCCs, and park and recreation facilities. It helps attract new members, provides real-time data to personalize member experiences, enhances communication, streamlines administration and operations, and improves member retention.
“At Upace, we believe that promoting physical and mental wellbeing in our communities is essential, and that technology is key to operating efficiently while keeping members engaged,” says Rachel Koretsky, CEO and Founder of Upace. “It is our mission to help our clients thrive and continue to be the hub of the community and with this integration with Matrix Fitness will help us continue to transform the member experience through connectivity with the equipment and through Engage 360’s personalized training.”
Upace is available throughout North America and currently available in English. The integration supports all Matrix connected consoles including the Matrix Touch, Touch XL, Premium LED, Target Training, Intelligent Training, and Virtual Training Cycle Consoles.
For more information, please visit matrixfitness.com and upaceapp.com.
About Matrix Fitness
Matrix Fitness (matrixfitness.com) is the fastest-growing commercial brand in the world and is the commercial brand of Johnson Health Tech. Matrix offers a complete portfolio of cardiovascular, group training and strength training equipment for health clubs and other fitness facilities.
About Johnson Health Tech
Johnson Health Tech, Inc. (JHT), Taiwan, is among the world’s largest and fastest-growing fitness equipment manufacturers and is home to some of the most respected brands in the fitness industry, including Matrix, Vision and Horizon. The company manufactures a wide assortment of fitness equipment for both commercial and residential use, including treadmills, elliptical trainers, exercise bikes and strength training equipment. JHT’s global management headquarters is based in Taichung, Taiwan, with global product development, marketing and engineering based in Cottage Grove, Wis.
About Upace
Upace is the #1 member experience and reservations platform for recreation centers. With Upace’s custom branded app and web-based platform, members can reserve classes, personal training, events and more; view center occupancy and hours; access reminders and alerts; and directly connect with your center anywhere, anytime. Via the admin portal, operators can improve and streamline operations through access to analytics, view upcoming reservations, market & communicate directly with members, and update the app instantly. Upace becomes your partner to improve member experience and increase member retention.
